DOMESTIC ORDERS
(Puerto Rico or other US territories are considered as International Orders)
- Customers send their purchase orders by email or submit orders via their online account.
- Once an order is received, it is processed and a sales order confirmation is sent to the customer once the order is ready to ship.
- Orders are released for shipping as soon as funds have cleared our bank. Payment is accepted by Bank Transfer/Wire/ TT/ACH/Credit Card.
- Once an order is received, it cannot be cancelled under any circumstance. There are no exchanges or refunds. Final Invoice is provided once the order ships from the warehouse.
There is a $1000 USD minimum for all orders placed. Please allow 24-48 hours for orders to be processed. Payment terms are wire transfer or bank deposit (ACH) or Credit Card in advance of shipping. We are sorry, we do not accept PayPal. Shipping costs vary depending on the size of the order placed. Orders under $10,000 are usually shipped via UPS with the speed of delivery (ground, 3 day select, 2nd day air, next day air) left to be determined by the customer. For orders totaling $10,000+, we recommend shipping using a trusted LTL carriers such as Fedex Freight LTL, Daylight Transport, SFC LTL or other national carriers or customers can make their own arrangements.
INTERNATIONAL ORDERS
(Export Restrictions For Certain Brands And Products May Apply!)
- Customers send their purchase orders by email or submit orders via their online account.
- Once an order is received, it is processed and an invoice is sent to the customer once the order is ready to ship.
- Orders are released for shipping as soon as funds have cleared our bank. Payment is accepted by bank transfer/wire/ TT.
- Once an order is received, it cannot be cancelled under any circumstance. There are no exchanges or refunds. Final Invoice is provided once the order ships from the warehouse.
There is a $5000 USD minimum for all orders placed. Please allow 24-48 hours for orders to be processed. International payment terms are limited to payment in full via bank transfer prior to the release of any shipments. Orders are dispatched immediately after funds are cleared. We are sorry, we do not accept PayPal for international orders. Shipping costs vary depending on the size of the order placed. We usually opt to ship using one of our trusted freight forwarders or let the customer make their own arrangements. Either way we work towards finding the most cost effective shipping solution without compromising speed and efficiency.